Very professional contractor. Extremely pleasant and easy to deal with. The projects were completed in a timely fashion and as per quotation. Attention to detail is second to none. Was also helpful in making choices about the best elements to incorporate into our renovations. Could not be more pleased with our renovated kitchen and bathroom.
Brian C
Neil and his team gave us our dream kitchen taking into consideration our budget constraints. He really found an affordable cabinet solution that looks high-end and gave us way more storage than what we had before but opened up the area as well. The majority of work was completed per schedule. All the contractors used in the project were respectable while working. None of our existing appliances were damaged. Overall a great job done by TS Renovations!
Samantha F
I wholeheartedly endorse the professionalism, knowledge, customer service, that you will find at Trendsetter Renovations Ltd. In eight weeks Neil and Alex at Trendsetter expertly transformed most of the main-floor of our early 1980's two-storey, including the kitchen and a half-bath: They took half of the main-floor back to the studs and built it out again (painting the rest); they worked with specialty sub-trades (electrical, plumbing, stone masons, hardwood flooring crew) and organized the space and the schedule to accommodate them and their equipment; installed cabinetry; built custom cabinetry, did all the drywall and painting. They were punctual and did what they said they would when they say would do it. I was particularly pleased that they cleaned up each day and at the end of the job and were respectful of our needs while we lived in the house through the experience. We are planning an update to the upstairs and we have already lined them up for that project.
Heather S
Neil and the team at Trendsetter Renovations transformed my small main floor from dingy and dated to warm and striking. The workmanship was of the highest quality and the team clearly believes in getting the job done right. They took the time to plan their work to ensure that the outcome was flawless. Communication was constant and critical in ensuring a end product that meant our demanding expectations. Very satisfied and would use them again in a heartbeat!
Jordan N
We hired Trendsetter Renovations for the second project in our house - years ago it was the kitchen. After fantastic work then there was no doubt we'd go with Neil again on a long-overdue renovation project of two bathrooms. The outstanding work of Neil and his team starts with perfect and accommodating scheduling. We had visitors in July, and Neil perfectly timed everything to be ready days before they were expected. The work then appears to be almost choreographed.....everything makes the 'dance' of one move after the other go on. Small glitches here and there (mostly outside causes) were dealt with calm, confidence, swiftness and making sure the work is not truly interrupted. All along the weeks and months you notice the high quality workmanship in details and knowledge of everybody on the team. For me personally the most outstanding part is how Neil communicates with the customer: he never seems frustrated by yet another question on the 'why' or 'how', or whatever, he tries to address each one. And then the communicating of 'what's next' and 'when' and more - perfect!!! We highly recommend Trendsetter Renovations and thank Neil and the team for fantastic work done.
Petra S
If you hire Neil and his team for your next reno project, you will get: A highly professional, knowledgeable, skilled contractor, who loves his job! He will provide you with a detailed budget and realistic timelines on work to be completed. You will have an on-site project binder to refer to, and will receive ongoing updates on work progress. You will be invited to ask questions and offer ideas along the way. At the end of each work day, work areas will be neat and tidy; The project will be completed on schedule, on budget, and you will be smiling from ear to ear! We can’t praise Trendsetter Renovations enough for their quality workmanship and professionalism! We are thrilled with our new kitchen! Without hesitation, we highly recommend Trendsetter for your next reno!
Joy B
Five stars is not enough for this company! Neil and his team at Trendsetters have done an amazing job turning our outdated en-suite into a modern spa retreat. From demolition to the final result, our home was left immaculate each day - it was hard to believe there was a major reno going on. Neil’s expertise and workmanship are second to none. He provided a detailed estimate and timeline of the work to be done. He was very helpful in working with us to pick out the right tiles and fixtures for our new bathroom. We are beyond happy and can’t wait for our next renovation!
Gina R
We recently hired Trendsetters for a full kitchen renovation, and we are so glad we did. Neil and his team are professionals who clearly take pride in their work. Upon meeting with Neil, he gave us a detailed quote in person and we discussed all expectations of the job. He provided a precise, organized schedule of what would happen every day, and they remained on schedule for the entire project. Any issues that arose were dealt with promptly, with open communication throughout. The quality of their work was beyond impressive and I would hire them again in a heartbeat. Thank you Neil and your amazing team!
Melissa B
Trendsetter Renovations was contracted by me in July 2018 to do a complete makeover of our kitchen. Neil Matthews the owner was very professional from the signing of the contract to the completion of the work, which was on time, and on budget we are very happy with the finished product and would have no hesitation in recommending Trendsetter renovations.
Bruce M
Our beautiful bathroom renovation was completed last summer. From our first meetings with Neil, I knew the project was in good hands. We were given printed schedules for completed timelines and realistic s goals to when these timelines could be met. The workspace was ALWAYS left clean and tidy at the end of the day; important when you have a busy household. We would highly recommend Neil and his team for any project you might be considering; we were so pleased with the work they completed for us.
Linda B
As a designer I have worked with a lot of contractors on the island and Trendsetter is one of the very best. Neil is one of the most professional contractors I have ever dealt with. He provided my client and myself with a detailed schedule and exceded our expectations. He is the only contactor I have worked with that has provided a schedule and met the deadline! To say I recommend Trendsetter is an understatement. They are clean and courteous. I can't wait to work with them again!
Charli Junker
Your Space Our Design
We had the pleasure of working with the Trendsetter team this past winter when we embarked on a complete basement renovation. We were so impressed with the level of professionalism at every stage of the project. Neil's ability to communicate effectively through regular meetings and delivery of a calendar of work activities outlining exactly what would be completed day by day and a detailed budget enabled us to relax and feel secure. Neil's knowledge, creativity and experience so helped when determining if certain ideas were feasible and the team delivered quality workmanship on time. We can't wait to have them back to work on our upstairs! A personable and trustworthy group to have in your home!
Victoria
Excellent to deal with. Very, very professional. Work was done on time and the work areas were kept neat and tidy at all times. Was able to offer options that helped with budgeting. Professional work done by a professional company.
Rod
Thanks, and great job on the deck...definitely exceeded our expectations! You’re a true professional and it really shows in your work...on time, on budget and excellent quality!
Jamie and Jackie
A major first floor reno is a big undertaking and Neil and crew were up to the task. Neil has great communication skills and that was an asset because he knew our expectations and we knew the critical path forward. Unlike many contractors, Neil works on the jobsite and can deal expediently with issues when they arise. Not only did he complete the job on budget and on schedule, he had the work area so immaculate every day before leaving, we were able to live in the house. It has been two years since our reno, and it looks like the day it was finished. The quality and pride of workmanship shows from the tiling to the wonderful custom cabinets Neil built based upon a photo we had. We are thrilled with the results!
Susan and Darrell
Thank-you again for everything. I really can’t tell you enough how much we appreciate your work and input. Even with all my “off the lid throw-ins” you have been more than understanding and accommodating – thanks for that. I have only heard my friends and coworkers talk about their nightmarish renovations but ours has been excellent – mostly attributed to your great team!
Renee
The Trendsetter team did a fabulous job renovating our kitchen and master bathroom. It was a major overhaul in a century-old house and Neil managed to complete the job on time, on budget and with very few headaches (for me anyway!). Neil is extremely professional, good at communicating throughout the project and the craftsmanship of his team is impeccable. I was also very impressed with his costumer service: 1.5 year after the renovation, we had a leak in the shower which damaged the kitchen ceiling. I contacted Neil and he came to fix the leak and ceiling at no cost and within a reasonable timeframe. I can't recommend him enough!
Dominique
Your web page says that your vision is to set higher standards in the construction industry when it comes to design, product, service, and customer satisfaction. You fully achieved each of those goals! From the first meeting to the end of the project everything was done in a thoroughly professional way. Your design suggestions were always most helpful. The quality of the work was top notch throughout. What amazed me most was that every time a challenging issue arose, such as when a wall or a ceiling was opened up, you treated it more as a challenge than an obstacle and researched the options until you found a good solution. Thank-you to you and the crew for your great work and for minimizing the stress of an extensive renovation.
Dave & Evelyn
We had Neil do a complete kitchen and main bathroom reno a year ago. We were so pleased with the results that as we prepare to reno our daughter's bathroom we got in contact with Neil....we aren't going anywhere else for pricing.
Trendsetter Renovations did a major renovation for us involving a large kitchen/family room and a three bathrooms in an older downtown St. John's home. From the initial meeting to the end of the project, Neil and his team were positive, punctual and professional in all of their dealings. There were no surprises. Their pricing was firm and accurate. The timelines for the renovations were set out in advance step by step and were adhered to. Neil was excellent in managing the sub-trades so that the project did not get held up waiting for contractors to show up from other jobs.The work site was left neat and tidy at the end of each day. Most importantly the quality of the work was excellent.
We have only positive things to say about our summer with Trendsetter Renovations. We enjoyed our relationship with their team and look forward to working with Neil and his crew in the future should we undertake additional projects.
Margo
Clare Hi Neil,
I'm very happy with my new kitchen, we were pretty anxious about renovating because everyone we mentioned the word "renovating" to, had some sort of horror story about things that were done or how it was supposed to take a couple of months, but wound up taking six. But I have to say, we had a very good experience. There were a lot of things that we liked and appreciated about the job you did.
We especially liked the fact that you gave us a schedule. And because you kept to the schedule we knew what to expect and when. If someone was scheduled to be at the house, you could count on them being there and on time. Everyone was very professional. The house was cleaned up really well at the end of the day. The hardwood floor being covered with heavy paper to protect it was excellent, and you were very good about working around us and the stuff we couldn't move.
Of course there were unexpected things..but when problems were found you gave us very reasonable solutions to them. Your experience and expertise was really appreciated You were reachable when we needed to get in touch with you, and the color advise you gave me worked out wonderfully.
All in all, the renovation was pretty painless and we are extremely happy with it. I would highly recommend you to anyone having renovations done.
Thank you for everything.
Christine
Hi Neil,
I still can't believe this is my house! A great big THANK YOU for doing such an amazing job.we are very happy!
Amanda and I were extremely happy with the high quality and professional work you did for us during our kitchen upgrade.
In particular, we were amazed with your high quality morals and ethics when it came to our dishwasher problem. You went way beyond our expectations on this matter. Amanda and I both feel that an individuals true character is demonstrated during situations like this. We have nothing but respect and admiration for your response during this situation. We wish more people were like you.
Anyway, we will certainly recommend you to anyone who asks.
Graham and Amanda
Terri and I are writing this letter to let you know how pleased we are with our new kitchen. We dreamed about a new kitchen for years but never in our wildest imagination did we think we would have a finished product as beautiful as the one you built for us.
Hiring you as a General Contractor also eliminated all of the stress we had anticipated. Every trade you hired sent people that were respectful and polite as well as tremendously talented. They cleaned up every night, and when they were on the job they were there to work.
I have been in Commercial Real Estate for thirty years & have seen a lot of beautiful offices built. The quality of your work rivals anything I have seen.
Your consideration ant the friendship we developed over the span of this project was very important to Terri and I. We would certainly recommend your Service to anyone. Thanks again for giving us something well beyond our expectations.
Sincerely,
Jim & Terri
John and I want to thank you and your excellent crew for doing such a great job on our renovations.
You have created the "Spa" of my dreams and turned a drab entertaining area into an inviting, elegant space. The craftsmanship was exceptional and we really appreciated the professionalism of all your team.
Sincerely,
Michele